Help Center

Lindsey Tess Help Center

Frequently Asked Questions

Did My Order Go Through? I Didn't Get A Confirmation Email.

Can I Modify My Order After It Has Been Placed?

Can I Cancel My Order?

My Delivery Is Incomplete! Where Are My Other Items?

Can I Retroactively Add A Discount Code?

Do You Have Tracking On Your Shipments?

What Are The Different Rates For Shipping?

What Is The Typical Delivery Time?

My Order Says Shipped But I Typed My Address Incorrectly...

Lost/Unknown Causes In Shipment

Where Is My Order Coming From?

What Do I Do If I Received A Damaged Item?

Do You Offer Refunds?

Can I Return and Exchange?

I Have An Incorrect Item In My Order, What Do I Do?

What Payment Methods Do You Accept?

When Will My Credit Card Be Charged For My Order?

Why Is My Item On Backorder?

International Customs & Duty